At a glance
Losing trades cannot cost you more than you paid EverFunded. All trading is simulated, so a losing trade cannot leave you owing money, trigger a margin call, or add any charge beyond what you have already paid. If you break a loss limit, you lose the account, not more money.
One exception is about conduct, not losses. For fraud, collusion or serious or repeated prohibited practices, the Terms provide for liquidated damages that can be recovered as a debt (Terms §11.5). See Which trading practices are prohibited?.
What can I lose?
What | Can it cost you money? | When |
Losing trades | No. A losing trade reduces your simulated balance and counts toward your account's loss limits. You do not owe anything for the simulated loss itself. A negative balance or a margin call cannot leave you in debt either. | Never |
Breaking a loss limit | No. You lose the account, not money: if a loss limit is exceeded, the evaluation fails and the account may be deactivated (Terms §5.4). | Never a charge |
The account fee (2-Step, 1-Step, Instant) | Yes. The fee buys access to the account. Once that access has been delivered, the fee is not refundable, except as the Refund & Cancellation Policy sets out. | When you buy |
Paid add-ons: the profit split upgrade, Payout On Demand and Swap-Free | Yes. On 2-Step, 1-Step and Instant, add-ons are bought with the account. Each is a percentage of the account's price after any code and before any multi-account discount; the multi-account discount never reduces an add-on. On Flash, all three can be bought only with the second payment after you pass, each priced on the rest of the price, and they apply only once the account is funded. | When you buy, or with the Flash second payment |
Flash: the entry payment | Yes: $0.99 at every size. If you do not pass, this is all you have paid. | When you buy |
Flash: the rest of the price for your size | Only if you pass. It is the price for your size minus the $0.99 entry, due within 14 days of your pass e-mail; if unpaid, the pass lapses and nothing is owed. The total Flash price, entry included, is $87.44 for $10K, $165.93 for $25K, $272.69 for $50K, $468.21 for $100K and $869.28 for $200K. See How much does an EverFunded account cost? Prices for every size. | After you pass, within 14 days |
Conduct: fraud, collusion, serious or repeated prohibited practices | Yes, and separately from any trading loss: liquidated damages that can be recovered as a debt (Terms §11.5). | Only for prohibited conduct |
Example: A trader buys a 2-Step account with the Swap-Free add-on. After a bad week, the account breaks its overall loss limit and the evaluation ends. The trader has lost the account fee and the cost of the add-on, and owes nothing for the simulated losses. A Flash trader who does not pass has paid only the $0.99 entry payment. A Flash trader who passes a $10K evaluation then has 14 days from the pass e-mail to pay the remaining $86.45.
Before you buy
Buying again adds up. Fees build up quickly if you buy again after failing. Set a budget before you start, and only spend what you can afford to lose.
Nothing is guaranteed. We do not guarantee that you will pass, or that you will receive any reward or income.
A reward is not a refund. A reward is a discretionary payment under the Terms, separate from anything you paid.
Talk to us before your bank. If there is a problem with a charge, contact support first. An unfounded dispute with your bank can lead to your account being suspended or closed (Terms §9.3).
Other charges, and the fee back
Nothing undisclosed is added at checkout. The total price, including any taxes that apply, is shown before you pay (Terms §7.1).
What a payout costs you. We pay our payout providers' fees. You pay the crypto network fee and any charges from your own bank. The network fee is deducted from the amount sent. See Payout fees: who pays what when you are paid.
Do I ever get the fee back? Get your 2-Step or 1-Step fee back after that account's fourth payout. Not on Flash or Instant. It is earned per account, and the refund is what you paid for that account's fee, after discounts and not including add-ons. Passing and earlier payouts do not trigger it, and reaching a fourth payout is not guaranteed. Otherwise fees are not refundable once your account is delivered. Payouts on a new account that replaces that account at a scaling step also count toward its fourth payout, and the fee is refunded only once.
If something looks wrong
If a charge looks unfamiliar or unexpected, email [email protected] with the order number and the date of the charge before contacting your bank. For payment problems, see My payment failed: what should I do?.
To ask for a refund on your own order, see Can I get a refund?. A person decides each case.
If your account closed and you are not sure why, see My account failed or was closed: what happened?.
Related articles
Next step
Already trading with EverFunded? Can I get a refund? sets out when a fee comes back. What a payout itself costs you is in Payout fees: who pays what when you are paid.
All trading at EverFunded is simulated. The fee you pay is the money at risk. Rewards are discretionary and never guaranteed.
Sources: the Risk Disclosure (§4, §8), the Terms (§5.4, §7.1, §8) and the Refund & Cancellation Policy (§5, §11). Where this article and the published legal documents differ, the legal documents govern.
New to EverFunded? See the price for every size