At a glance
On 2-Step and 1-Step, the fee is refunded after that account's fourth payout. Not on Flash or Instant. It is earned per account, and the refund is what you paid for that account's fee, after discounts and not including add-ons. Passing and earlier payouts do not trigger it, and reaching a fourth payout is not guaranteed. Otherwise fees are not refundable once your account is delivered. Payouts on a new account that replaces that account at a scaling step also count toward its fourth payout, and the fee is refunded only once.
Does it apply to my account?
Every line has to be true:
The account is a 2-Step or a 1-Step. Flash and Instant do not include it.
The account you bought has had its fourth payout. Each account you buy earns its own refund, once. Payouts on a new account that replaces it at a scaling step count toward it. Payouts on accounts you bought separately do not, and passing the evaluation and the first three payouts do not trigger it.
Every one of those payouts met the payout conditions. Rewards are discretionary, so a fourth payout is not guaranteed. See When can I request a payout?.
A person checks that the account has reached its fourth payout. A refund is never decided by automation.
How much, and how it is paid
How much. What you paid for that account's fee, after discounts, including any multi-account discount. Add-ons, such as the split upgrade or Payout On Demand, are not part of the refund.
Where and when. To your original payment method, the one you used at checkout. It is started within 10 business days of approval and is never paid as part of a payout.
Example: A trader buys two 2-Step $50K accounts together. The price of each is $250, and the 10% multi-account discount brings each fee to $225. After the first account's own fourth payout, $225 is refunded for that account. If the second account has had only two payouts at that point, nothing is refunded for it yet: it needs its own fourth payout. If the trader also bought an add-on, the add-on charge is not refunded. This shows the arithmetic only. It is not a promise that any account will reach a fourth payout.
If your refund is missing
If you think an account has reached its fourth payout and the refund has not started, message us with your account number, the number of any account it replaced at a scaling step, and the references of the payouts on those accounts. A person will check the account and tell you what applies. Never send your password or a full card number. For every other refund question, see Can I get a refund?.
Related articles
Next step
Open the Messenger and choose Talk to a person, or e-mail [email protected] with your account number.
All trading at EverFunded is simulated. The fee you pay is the money at risk. Rewards are discretionary and never guaranteed.