At a glance
EverFunded publishes seven legal documents at everfunded.com/legal. The Terms & Conditions, the six other documents and the objectives published when you buy together make up the agreement between you and EverFunded Ltd.. Help Center articles explain these documents in plain language. Where an article and a legal document differ, the legal document governs.
The seven documents
Document | What it covers | When it applies to you |
The agreement itself: what the service is, who can use it, identity verification, evaluations, fees, rewards, refunds, prohibited trading practices, restricted countries, suspension and termination, and governing law. | Every account. You accept it at checkout. | |
What the service is and is not, the limits of simulated performance, conflicts of interest, and why the fee is the money at risk. | Every account. You confirm at checkout that you have read it. | |
What personal data we collect and why, who we share it with, how long we keep it, and your rights. | Any personal data we hold about you. | |
When fees can and cannot be refunded, how delivery works, cancellations, and payment disputes and chargebacks. | Every purchase. You accept it at checkout. | |
Identity verification, the documents we accept, sanctions screening and record keeping. | Identity verification. | |
How to make a complaint, the timescales we commit to, how to appeal a decision, and how complaints relate to chargebacks. | Making a complaint or appealing a decision. | |
The cookies we use, our consent tool, and how to change or withdraw your consent. | Cookies on the website and your consent choices. |
Each document shows its date. If you are comparing versions, check the date at the top of the page. As published on 22 September 2026: Terms & Conditions effective 15 September 2026; Refund & Cancellation Policy 3 September 2026; Cookie Policy 8 August 2026; Risk Disclosure, Privacy Policy, AML & KYC Policy and Complaints Policy 1 August 2026.
The company behind them. EverFunded Ltd. is an International Business Company registered in Saint Lucia. Its company number is 2026-00562 and its registered office is Unit 1, La Place Creole, Rodney Bay Village, Gros Islet, Saint Lucia.
Contacts named in the documents:
Support: [email protected]
Complaints: [email protected]
Privacy: [email protected]
Legal notices: [email protected]
What to know before you buy
You accept these documents at checkout. To complete a purchase, you accept the Terms and the Refund & Cancellation Policy and confirm that you have read the Risk Disclosure.
The rules in force when you buy apply to that account. A later rule change applies only to accounts bought afterwards, unless the change is needed for legal, security or platform-integrity reasons.
They are not advice. The documents describe our service. They are not legal or financial advice to you.
Example: A trader wants to know whether they can get their fee back after a technical problem. Can I get a refund? explains the policy in plain language, but the Refund & Cancellation Policy is the text that decides it. Whether it applies to their own order is decided by a person who reviews the case.
Common questions
Is EverFunded regulated?
No. The Risk Disclosure (§3) explains that EverFunded is not a broker or a regulated financial-services firm and does not give financial advice.
How do I find out what personal data you hold about me?
Email [email protected]. The Privacy Policy explains your rights and how we handle requests.
Where do I send a formal legal notice?
Email it to [email protected]. Where a notice must also be sent by post, send it to the registered office above (Terms §21).
How do I make a complaint?
See How to contact EverFunded support and the Complaints & Dispute Resolution Policy.
What if a page on everfunded.com, an advertisement or a Help Center article disagrees with a legal document?
The legal document applies. Please tell us what you saw and where, through the chat or at [email protected], so we can correct it.
Related articles
Next step
Looking for a policy in plain language? Refunds are explained in Can I get a refund?. Identity verification is explained in How to complete identity verification: documents and common fixes. Complaints, and how a policy question about your own account reaches a person, are in How to contact EverFunded support.
All trading at EverFunded is simulated. The fee you pay is the money at risk. Rewards are discretionary and never guaranteed.
New to EverFunded? Read our Terms